Предисловие

Chapter 1. Listening

• 1.1. Barriers to effective listening (61мин.)
• 1.2. Becoming a better listener (41мин.)
• 1.3. Improving your note-taking skills (20мин.)
• 1.4. Hearing and listening (20мин.)
• 1.5. Listening process (20мин.)
• 1.6. Types of ineffective listening (20мин.)
• 1.7. Reasons for not listening better (41мин.)
• 1.8. Meeting the challenge of listening better (102мин.)
• • Summary (82мин.)
• Тест:  Listening (20мин.)

Chapter 2. Listening and critical thinking

• 2.1. Critical thinking and listening skills (20мин.)
• 2.2. Analyzing and evaluating speeches (20мин.)
• 2.3. The message should achieve its intended purpose (20мин.)
• 2.4. The message should be ethical (20мин.)
• 2.5. Giving feedback to others (20мин.)
• 2.6. Giving feedback to yourself (123мин.)
• • Summary (102мин.)
• Тест:  Listening and critical thinking (20мин.)

Chapter 3. Analyzing your audience

• 3.1. Becoming an audience-centered speaker (41мин.)
• 3.2. Analyzing your audience before you speak (225мин.)
• • Demographic audience analysis (123мин.)
  • Psychological audience analysis (20мин.)
  • Analyzing attitudes toward the topic (41мин.)
  • Situational audience analysis (20мин.)
  • Gathering information about your audience (20мин.)
• 3.3. Adapting to your audience as you speak (61мин.)
• • Identifying nonverbal audience cues (20мин.)
  • Responding to nonverbal cues (41мин.)
• 3.4. Analyzing your audience after you speak (102мин.)
• • Nonverbal responses (20мин.)
  • Verbal responses (20мин.)
  • Behavioral responses (20мин.)
  • Summary (82мин.)

Chapter 4. Introducing and concluding your speech

• 4.1. Get the audiences attention (20мин.)
• 4.2. Establish your credibility (20мин.)
• 4.3. Preview your main ideas (20мин.)
• 4.4. Effective introductions (82мин.)
• • Illustrations or anecdotes (20мин.)
  • Startling facts or statistics (20мин.)
  • Quotations (20мин.)
  • Humour (20мин.)
  • Personal references (20мин.)
  • References to the occasion (20мин.)
  • References to preceding speeches (20мин.)
• 4.5. Purposes of conclusions (20мин.)
• • Summarize the speech (20мин.)
  • Motivate the audience to respond (20мин.)
• 4.6. Effective conclusions (82мин.)
• • Summary (61мин.)

Chapter 5. Overview of the speechmaking process

• 5.1. Improving your confidence as a speaker (41мин.)
• 5.2. Building your confidence (82мин.)
• 5.3. An overview of the speechmaking process (266мин.)
• • Consider your audience (20мин.)
  • Select and narrow your topic (20мин.)
  • Determine your purpose (41мин.)
  • Generate the main ideas (20мин.)
  • Gather verbal and visual supporting material (20мин.)
  • Organize your speech (41мин.)
  • Rehearse your speech (41мин.)
  • Summary (82мин.)

Chapter 6. Supporting your speech

• 6.1. Illustrations (41мин.)
• 6.2. Descriptions and explanations (20мин.)
• • Explaining why (20мин.)
• 6.3. Definitions (41мин.)
• • Definitions by classification (20мин.)
  • Operational definitions (20мин.)
• 6.4. Analogies (20мин.)
• • Literal analogies (20мин.)
  • Figurative analogies (20мин.)
• 6.5. Statistics (61мин.)
• 6.6. Opinions (41мин.)
• • Expert testimony (20мин.)
  • Literary quotations (20мин.)
• 6.7. Selecting the best supporting material (41мин.)
• • Summary (20мин.)

Chapter 7. Delivering your speech

• 7.1. Effective delivery (41мин.)
• 7.2. Methods of delivery (61мин.)
• • Manuscript speaking (20мин.)
  • Memorized speaking (20мин.)
  • Impromptu speaking (41мин.)
  • Extemporaneous speaking (20мин.)
• 7.3. Characteristics of effective delivery (164мин.)
• • Eye contact (20мин.)
  • Gestures (61мин.)
  • Movement (20мин.)
  • Posture (20мин.)
  • Facial expression (20мин.)
  • Vocal delivery (61мин.)
• 7.4. Rehearsing your speech (20мин.)
• 7.5. Delivering your speech (61мин.)
• • Summary (61мин.)

Chapter 8. Understanding principles of persuasive speaking

• 8.1. Persuasion (41мин.)
• 8.2. How to motivate listeners (82мин.)
• • Use dissonance (41мин.)
  • Use listener needs (20мин.)
  • Use Negative Motivation (20мин.)
• 8.3. How to develop your persuasive speech (61мин.)
• • Consider the audience (20мин.)
  • Select and narrow your persuasive topic (20мин.)
  • Determine your persuasive purpose (20мин.)
  • Develop your central idea and main ideas (41мин.)
• 8.4. Putting persuasive principles into practice (61мин.)
• • Summary (41мин.)

Chapter 9. Challenge of Public Speaking: Perceptual Differences

• 8.1. The Process of Perception (41мин.)
• 8.2. Influences on Perception. Perception Checking (61мин.)
• 8.3. Empathy and Communication (41мин.)
• • Summary (41мин.)
• Тест:  Challenge of Public Speaking: Perceptual Differences (16мин.)

Chapter 10. Emotions: Thinking, Feeling and Communicating

• 9.1. Characteristic Features of Emotions (41мин.)
• 9.2. Influences on Emotional Expression (41мин.)
• 9.3. Guidelines for Expressing Emotions (61мин.)
• • Summary (41мин.)
• Тест:  Emotions: Thinking, Feeling and Communicating (24мин.)

Chapter 11. Special-occasion speaking

• 11.1. Public speaking in the workplace (41мин.)
• • Reports (20мин.)
  • Public-relations speeches (20мин.)
• 11.2. Ceremonial speaking (184мин.)
• • Proposing a vote of thanks (20мин.)
  • Toasts (20мин.)
  • Award presentations (20мин.)
  • Nominations (20мин.)
  • Acceptances (20мин.)
  • Keynote addresses (20мин.)
  • Commencement addresses (20мин.)
  • Commemorative addresses and tributes (20мин.)
  • Eulogies (20мин.)
• 11.3. After-dinner speaking (61мин.)
• • Summary (41мин.)

Supplement 1. Public speaking quotes

Supplement 2. Glossary of rhetorical terms

Supplement 3. Speeches

• Bill Gates NAU Commencement Speech 2023 (61мин.)
• "Your generation will not be ignored, will not be shunned, will not be silenced" (143мин.)
• The State of American Business Is Fed Up (184мин.)
• King Charles III first address after death of Queen Elizabeth II (82мин.)

Supplement 4. Public speaking internet sites

Bibliography

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